Cookie Policy
Privacy Policy
Effective date: 08-June-2026
Updated on: 08-June-2026
This Privacy Policy explains the policies of https://apoggi.com on the collection, use, disclosure and protection of personal data we collect when you access https://apoggi.com (the “Service”). This Privacy Policy defines and describes your privacy rights and how you are protected under applicable privacy laws.
By using our Service, you are consenting to the collection and use of your personal data in accordance with this Privacy Policy. Please do not access or use our Service if you do not consent to the collection and use of your information as outlined in this Privacy Policy. This Privacy Policy has been created with the help of CookieScript Privacy Policy Generator.
What information do we collect, for what purposes, and on what legal basis
The definitions of legal basis used below are understood as follows:
- Legitimate interest: interest of the Company or of a third party, provided that your interests or the fundamental rights and freedoms are not overriding, and such use of your personal details is balanced against your human rights and freedoms.
- Contract performance: processing your personal data where it is necessary for the performance of a contract to which you are a party or to take pre-contractual measures before entering such a contract.
- Legal Obligations: processing your personal data where it is necessary for compliance with a legal or regulatory obligations that we are subject to.
- Consent: your consent shall mean any freely given, specific, informed, and unambiguous indication of your wishes by which you, by a statement or by a clear affirmative action, signify your agreement to the processing of personal data relating to you. We can request your consent for processing when we do not have another legal basis for processing your data.
Usage Data
What We Collect: Information on how users interact with our website or application, including pages visited, time spent on pages, click paths, and browser details.
Purpose: To analyze user behavior, optimize performance, and enhance the user experience.
Retention Period: 730 days
Legal Basis: Consent
Personal Identification Information
What We Collect: Full Name, Email Address, Mobile Phone Number
Purpose: To manage user accounts, support secure access, and provide personalized content.
Retention Period: 365 days
Legal Basis: Contractual Necessity
Contact Information
What We Collect: Home Address, Work Address, Postal Address, PEC
Purpose: To ensure accurate service delivery and support account-related communication.
Retention Period: 730 days
Legal Basis: Consent
Payment & Financial Information
What We Collect: Credit/Debit Card Details (collected securely), Billing Information, Transaction History, Bank Account Details (IBAN), Partita IVA, Codice Fiscale, Payment Method, Codice SDI, PEC
Purpose: To securely process transactions and maintain compliant financial operations.
Retention Period: 3650 days
Legal Basis: Legal Obligation
Online Identifiers & Device Information
What We Collect: IP Address, Device Identifiers (e.g., MAC address, IMEI), Browser Type and Version, Operating System, User-Agent string, Screen Resolution, Referrer URL, Cookie identifiers, Client ID, Advertising and tracking identifiers
Purpose: To secure our platform, optimize performance, and understand technical usage.
Retention Period: 425 days
Legal Basis: Consent
Location Data
What We Collect: Geolocation (GPS coordinates, location based on IP), Approximate Location (City/Region level)
Purpose: To personalize experiences and services based on your location.
Retention Period: 425 days
Legal Basis: Consent
Demographic Data
What We Collect: Gender, Age Range
Purpose: To tailor services and marketing campaigns.
Retention Period: 425 days
Legal Basis: Consent
Communication Data
What We Collect: Customer Support or Inquiry Messages, Chat Logs, Email Correspondence, Contact Form Submissions, WhatsApp Messages, Comunicazioni PEC
Purpose: To provide customer support and maintain a record of correspondence.
Retention Period: 730 days
Legal Basis: Contractual Necessity
Preferences and Behavioral Data
What We Collect: User Interests and Preferences, Product or Content Interaction History, Cookie Consent Preferences, Search Queries on Site
Purpose: To personalize recommendations, ads, and content.
Retention Period: 425 days
Legal Basis: Consent
Professional Information
What We Collect: Job Title, Company Name, Work Email
Purpose: To support business relationships and tailor content to professional users.
Retention Period: 365 days
Legal Basis: Contractual Necessity
User-Generated Content
What We Collect: Comments, Reviews, and Ratings
Purpose: To foster user engagement and display feedback.
Retention Period: 1095 days
Legal Basis: Consent
Consent and Legal Documents
What We Collect: Consent Forms, Signed Agreements, Cookie Consent Logs, Privacy Policy Acceptance History, Terms and Conditions Acceptance History, Privacy Request Records
Purpose: To fulfill legal and regulatory obligations.
Retention Period: 3650 days
Legal Basis: Legal Obligation
How do we obtain your personal data
We collect information you provide directly to us when you:
- Fill in any forms
- Use our Services
- Correspond with us
- Speak with a member of our Clients’ support team
- Contact us for other reasons
- Terms and Conditions Acceptance History
Requirements to provide personal data
In certain cases, the provision of personal data is either a legal or contractual requirement, or a requirement necessary to enter into a contract.
Legal requirement: Data required by law: billing data and data necessary for tax and accounting compliance, including first name and last name or company name, billing address, tax code, VAT number, SDI recipient code, PEC, order details, amounts, payment method, transaction data and tax/accounting documents.
Contractual requirement: Data required for the conclusion or performance of the contract: first name and last name, email address, phone number, shipping address, billing address, order details, purchased products, payment method, transaction data, and any information necessary to manage pre-contractual requests, customer assistance, shipping, delivery, returns, exchanges, refunds, warranties and communications related to the purchase. Purpose: This data is necessary to allow the user to make a purchase on the site, process and confirm the order, manage payment, organize shipping and delivery of products, provide assistance, manage any post-sale requests and fulfill obligations arising from the online sales contract. Legal basis: performance of a contract to which the user is a party or performance of pre-contractual measures adopted at the user's request, pursuant to art. 6, par. 1, letter b) GDPR.
If you do not provide the requested data: Failure to provide the personal data necessary for the conclusion or performance of the contract may result in the inability to complete the purchase, process the order, manage payment, organize shipping and delivery of products, provide customer assistance, manage returns, exchanges, refunds, warranties, or fulfill administrative, fiscal and accounting obligations required by applicable law. Failure to provide data not necessary for the performance of the contract, such as data used for marketing, profiling, non-technical analytics or promotional communications, does not prevent the purchase of products or the use of essential site services, but may limit the possibility of receiving personalized communications, promotional offers or a more personalized browsing experience.
How do we share your information
Armando Poggi s.r.l. may disclose your personal data to the recipients of the following categories:
- With your consent. Armando Poggi s.r.l. will share your information for any purpose with your explicit consent.
- For transfers of business. Your information will be shared in the event of connection, negotiation, merger, sale of business assets, financing, or acquisition of all or a portion of our business with another company.
We transfer personal data to the following third countries: United States. The country to which we send the personal data, a territory or one or more specified sectors within that third country or the international organization is approved by the European Commission as having an adequate level of protection.
Data subject rights
You have the following rights regarding your personal data:
- Right of Access: You may request a copy of the personal data we hold about you.
- Right to Rectification: You can ask us to correct any inaccurate or incomplete information.
- Right to Erasure (Right to be Forgotten): Under certain conditions, you may request the deletion of your personal data.
- Right to Restrict Processing: You can request the limitation of processing of your personal data under specific circumstances.
- Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transfer that data to another controller.
- Right to Object: In some cases, you may object to the processing of your personal data.
- Right to be Informed: You have the right to be provided with clear, transparent and easily understandable information about how we process your personal data.
Withdrawal of consent
In accordance with Article 13(2)(c) of the GDPR, you have the right to withdraw your consent to the processing of your personal data at any time. As a visitor to this website, you can easily adjust or withdraw your consent directly via the consent banner provided on the site. Alternatively, if you prefer, you may contact the website operator using the contact details provided in this privacy policy. Please note that withdrawing your consent does not affect the lawfulness of any processing carried out before your withdrawal.
To exercise these rights, please contact us at web@apoggi.com.
We will exercise your rights only after receives your written request to exercise a particular right indicated above and only after confirming the validity of your identity.
Your requests shall be fulfilled, or fulfilment of your requests shall be refused by specifying the reasons for such refusal, within one month from the date of submission of the request meeting our internal rules and GDPR. The period may be extended by two further months if the request is related to a great scope of personal data or other simultaneously examined requests. We will inform you of any such extension within one month of receipt of the request, together with the reasons for the delay. A response to you will be provided in a form of your choosing as the requester.
We may refuse to satisfy your request if the exceptions and/or limitations to the exercise of data subjects' rights set out in the GDPR apply, and/or if your request is found to be manifestly unfounded or disproportionate. If we refuse to satisfy your request, we will give you our reasons for such refusal in writing.
Right to lodge a complaint with a supervisory authority
You have the right to lodge a complaint with a competent supervisory authority, if you believe that your personal data is processed in a way that violates your rights and legitimate interests stipulated by applicable legislation. You may apply in accordance with the procedures for handling complaints that are established by Garante per la protezione dei dati personali of the Italian Republic and which may be found by this link: http://www.garanteprivacy.it/.
Please note that, although no system of technology is completely secure, we have to implement appropriate security measures in order to minimize the risks of unauthorized access to or improper use of your personal information.
Security
Please note that, although no system of technology is completely secure, we have to implement appropriate security measures in order to minimize the risks of unauthorized access to or improper use of your personal information.
- We and our third-party service providers that may be engaged in the processing of personal data on our behalf are contractually obligated to respect the confidentiality of the personal data.
- We implement reasonable security practices and procedures to help protect the confidentiality and security of your information, including any non-public personal information. We protect your information using reasonable physical, technical, and administrative security measures, including by limiting access to your information to employees with a need to know such information.
Changes to this policy
We regularly review this Privacy Policy and reserve the right to modify it at any time in accordance with applicable laws and regulations. Any changes will take effect immediately upon their publication on our Website.
Please review this Privacy Policy from time to time to stay updated regarding any changes.
Contact us
For any questions, please contact us through the following methods:
- Name: Armando Poggi s.r.l.
- Address: Via Calzaiuoli 103r - 50122 Firenze
- Email: web@apoggi.com
- Website: https://apoggi.com
- Phone: +39 055 211719
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